﻿{"id":3766,"date":"2013-06-19T13:18:15","date_gmt":"2013-06-19T13:18:15","guid":{"rendered":"https:\/\/www.staircon.com\/contact-support-2\/"},"modified":"2026-01-30T07:18:25","modified_gmt":"2026-01-30T06:18:25","slug":"contact-soutien","status":"publish","type":"page","link":"https:\/\/www.staircon.com\/fr\/contact-soutien","title":{"rendered":"Contact &#038; Soutien"},"content":{"rendered":"<div class=\"col2 floatleft marbot20\">\n<h1 class=\"textred\" style=\"margin-top: -10px;\">Contact et soutien \u00e0 la client\u00e8le pour fabricants d\u2019escaliers professionnels<\/h1>\n<div class=\"martop20 largetext\">Notre soutien \u00e0 la client\u00e8le Staircon est facilement joignable via la fonction int\u00e9gr\u00e9e dans notre logiciel \u201cEnvoyer au soutien \u00e0 la client\u00e8le\u201d. Les clients re\u00e7oivent de l\u2019aide par e-mail, accompagn\u00e9e ou non d\u2019un film d\u2019instructions, ou du soutien online.<\/div>\n<div class=\"martop20 largetext\"><\/div>\n<div class=\"martop20 largetext\">Staircon a des bureaux de vente et de soutien technique dans divers pays. Voici les coordonn\u00e9es de votre repr\u00e9sentant.<\/div>\n<div class=\"martop20 largetext\"><\/div>\n<\/div>\n<div class=\"col4 floatright\"><img loading=\"lazy\" class=\"alignnone wp-image-6506 size-full colorbox-3766\" src=\"https:\/\/www.staircon.com\/wp\/wp-content\/uploads\/Support.jpg\" alt=\"Support and contact for professional staircase designers\" width=\"650\" height=\"433\" srcset=\"https:\/\/www.staircon.com\/wp\/wp-content\/uploads\/Support.jpg 650w, https:\/\/www.staircon.com\/wp\/wp-content\/uploads\/Support-490x326.jpg 490w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/div>\n<div class=\"clear\"><\/div>\n<h2 class=\"textred\">Contact<\/h2>\n<h3>Si\u00e8ge social de la soci\u00e9t\u00e9<\/h3>\n<div class=\"col1 floatleft marright20 marbot20\"><strong>T\u00e9l. &amp; courriel<\/strong><br \/>\n+46 (0)10 130 87 00<br \/>\nSupport +46 (0)910 21 55 80<br \/>\n<script type=\"text\/javascript\"> mail(\"info.staircon\", \"elecosoft\", \"com\", \"\");  <\/script><br \/>\n<script type=\"text\/javascript\"> mail(\"support.staircon\", \"elecosoft\", \"com\", \"\"); <\/script><\/div>\n<div class=\"col1 floatleft marright20 marbot20\"><strong>Adresse<\/strong><br \/>\nStorgatan 40<br \/>\nSE-931 31 Skellefte\u00e5<\/div>\n<div class=\"col1 floatleft marright20 marbot20\"><strong>Adresse de livraison<\/strong><br \/>\nStorgatan 40<br \/>\nSE-931 31 Skellefte\u00e5<\/div>\n<div class=\"col1 floatleft marbot20\"><strong>Adresse postale<\/strong><br \/>\nBox 111<br \/>\nSE-931 21 Skellefte\u00e5<\/div>\n<div class=\"clear\"><\/div>\n<h2 class=\"martop20\">Bureaux locaux et revendeur<\/h2>\n<div class=\"col1 floatleft marright20\">\n<h3>Allemagne<\/h3>\n<p><strong><span data-teams=\"true\">Diehl Manufaktur GmbH<\/span><\/strong><br \/>\nAm Herrenhof 6<br \/>\nD-60435 Frankfurt am Main<\/p>\n<p><script type=\"text\/javascript\">\nmail(\"support.staircon.de\", \"elecosoft\", \"com\", \"\");\n<\/script><\/p>\n<\/div>\n<div class=\"col1 floatleft marright20\">\n<h3>Belgique, France<\/h3>\n<p><strong>Elecosoft Consultec AB<\/strong><br \/>\nAmpla House<br \/>\nCoupure Rechts 88<br \/>\nB-9000 Gent<br \/>\nBelgium<\/p>\n<p>T\u00e9l +32 9 220 95 97<br \/>\n<script type=\"text\/javascript\">\nmail(\"info\", \"staircon\", \"be\", \"\");\n<\/script><\/p>\n<\/div>\n<div class=\"col1 floatleft marright20\">\n<h3>Grande-Bretagne, Irlande<\/h3>\n<p><strong>Elecosoft UK Ltd<\/strong><br \/>\nParkway House<br \/>\nPegasus Way<br \/>\nHaddenham Business Park<br \/>\nHaddenham<br \/>\nBuckinghamshire<br \/>\nHP17 8LJ<br \/>\nEngland<\/p>\n<p>Tel +44 (0)1844 261700<br \/>\n<script type=\"text\/javascript\">\nmail(\"support.staircon-uk\", \"elecosoft\", \"com\", \"\");\n<\/script><\/p>\n<\/div>\n<div class=\"col1 floatleft\">\n<h3>USA, Canada<\/h3>\n<p><strong>Elecosoft<\/strong><\/p>\n<p>Calgary AB: +1 (403) 837 3944<br \/>\n<script type=\"text\/javascript\">\nmail(\"info.staircon\", \"elecosoft\", \"com\", \"\");\n<\/script><br \/>\n<script type=\"text\/javascript\">\nmail(\"support.staircon\", \"elecosoft\", \"com\", \"\");\n<\/script><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div class=\"clear0\"><\/div>\n<div class=\"col1 floatleft marright20\">\n<h3>Espagne<\/h3>\n<p><strong>Icamtek<\/strong><br \/>\nFrancisco Somoscarrera<br \/>\nC\/Pintor Mauro Ortiz de Urbina 8 6B<br \/>\n01008 Vitoria<br \/>\nEspagne<\/p>\n<p>+34 650 31 89 93<br \/>\n<script type=\"text\/javascript\">\nmail(\"fst\", \"icamtek\", \"com\", \"\");\n<\/script><br \/>\n<a href=\"http:\/\/www.icamtek.com\/\" target=\"_blank\" rel=\"noopener\">Icamtec<\/a><\/p>\n<\/div>\n<div class=\"col1 floatleft marright20\">\n<h3>Etats baltes<\/h3>\n<p><strong>CAD4wood O\u00dc<\/strong><br \/>\nStaadioni 3-9, Aruk\u00fcla<br \/>\n75201 Harjumaa<br \/>\nEstonia<\/p>\n<p>+372 533 117 58<br \/>\n+372 517 60 58<br \/>\n<script type=\"text\/javascript\">\nmail(\"info\", \"cad4wood\", \"eu\", \"\");\n<\/script><br \/>\n<a href=\"http:\/\/www.cad4wood.eu\" target=\"_blank\" rel=\"noopener\">CAD4wood O\u00dc<\/a><\/p>\n<\/div>\n<div class=\"col1 floatleft marright20\">\n<h3>Pologne<\/h3>\n<p><strong>InterMASZ Maszyny CNC Sp. o.o.<\/strong><br \/>\nW\u0142oc\u0142awska 169a<br \/>\n87-100 Toru\u0144<br \/>\nPoland<\/p>\n<p>+48 56 654 70 88<br \/>\n+48 51 860 83 38<br \/>\n<script type=\"text\/javascript\"> mail(\"biuro\", \"intermasz\", \"eu\", \"\"); <\/script><br \/>\n<a href=\"https:\/\/intermasz.eu\/\" target=\"_blank\" rel=\"noopener noreferrer\">Intermasz.eu<\/a><\/p>\n<\/div>\n<div class=\"col1 floatleft\">\n<h3>Slov\u00e9nie, Croatie<\/h3>\n<p><strong>Raster<\/strong><br \/>\nZgornji Tuhinj 31<br \/>\nSI-1219 Laze v Tuhinju<br \/>\nSlovenia<\/p>\n<p>+386 (0)31 334 730<br \/>\n<script type=\"text\/javascript\">\nmail(\"info\", \"raster\", \"si\", \"\");\n<\/script><br \/>\n<a href=\"http:\/\/www.raster.si\" target=\"_blank\" rel=\"noopener\">Raster<\/a><\/p>\n<\/div>\n<div class=\"clear0\"><\/div>\n<div class=\"col1 floatleft marright20\">\n<h3>Finlande<\/h3>\n<p><strong>CAD4wood Nordic Oy<\/strong><br \/>\nAjurinkatu 4 E 40<br \/>\n02650 Espo0<br \/>\nFinland<\/p>\n<p>+358 4578 332 422<\/p>\n<p><script type=\"text\/javascript\">\nmail(\"nordic\", \"cad4wood\", \"eu\", \"\");\n<\/script><br \/>\n<a href=\"http:\/\/www.cad4wood.eu\" target=\"_blank\" rel=\"noopener\">CAD4Wood Nordic Oy<\/a><\/p>\n<\/div>\n<div class=\"col1 floatleft marright20\">\n<h3>Netherland<\/h3>\n<p><strong>CNCware B.V.<\/strong><br \/>\nVeldesdoorn 20<br \/>\n1853 AR Heiloo<br \/>\nNederland<\/p>\n<p>+31 (0)72 234 02 30<br \/>\n<script type=\"text\/javascript\"> mail(\"info\", \"cncware\", \"nl\", \"\"); <\/script><br \/>\n<a href=\"http:\/\/www.cncware.nl\" target=\"_blank\" rel=\"noopener noreferrer\">CNCware<\/a><\/p>\n<\/div>\n<div class=\"col1 floatleft marright20\">\n<h3>Australie, Nouvelle-Z\u00e9lande<\/h3>\n<p><strong>Elecosoft PTY LTD<\/strong><br \/>\nLabrador, QLD 4215<\/p>\n<p>+61 4156 65828<br \/>\n<script type=\"text\/javascript\"> mail(\"info.staircon\", \"elecosoft\", \"com\", \"\"); <\/script><br \/>\n<script type=\"text\/javascript\"> mail(\"support.staircon-anz\", \"elecosoft\", \"com\", \"\"); <\/script><\/p>\n<\/div>\n<div class=\"clear0\"><\/div>\n<div class=\"martop40\"><img loading=\"lazy\" class=\"alignnone wp-image-149695 size-full colorbox-3766\" src=\"https:\/\/www.staircon.com\/wp\/wp-content\/uploads\/Worldmap-Staircon-1-655x428_2024.png\" alt=\"\" width=\"655\" height=\"428\" srcset=\"https:\/\/www.staircon.com\/wp\/wp-content\/uploads\/Worldmap-Staircon-1-655x428_2024.png 655w, https:\/\/www.staircon.com\/wp\/wp-content\/uploads\/Worldmap-Staircon-1-655x428_2024-490x320.png 490w\" sizes=\"(max-width: 655px) 100vw, 655px\" \/><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contact et soutien \u00e0 la client\u00e8le pour fabricants d\u2019escaliers professionnels Notre soutien \u00e0 la client\u00e8le Staircon est facilement joignable via la fonction int\u00e9gr\u00e9e dans notre logiciel \u201cEnvoyer au soutien \u00e0 [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":7716,"parent":0,"menu_order":8,"comment_status":"open","ping_status":"closed","template":"page-contact.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.staircon.com\/fr\/wp-json\/wp\/v2\/pages\/3766"}],"collection":[{"href":"https:\/\/www.staircon.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.staircon.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.staircon.com\/fr\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.staircon.com\/fr\/wp-json\/wp\/v2\/comments?post=3766"}],"version-history":[{"count":77,"href":"https:\/\/www.staircon.com\/fr\/wp-json\/wp\/v2\/pages\/3766\/revisions"}],"predecessor-version":[{"id":196918,"href":"https:\/\/www.staircon.com\/fr\/wp-json\/wp\/v2\/pages\/3766\/revisions\/196918"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.staircon.com\/fr\/wp-json\/wp\/v2\/media\/7716"}],"wp:attachment":[{"href":"https:\/\/www.staircon.com\/fr\/wp-json\/wp\/v2\/media?parent=3766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}