Support and contact for professional staircase designers

Staircon support is easily accessed through the “send-to-support” function in the software. Support is provided by email, with movie instructions and on-line support.

Head office in Sweden is open on weekdays during business hours, 8:00 to 5:00 p.m. with lunchbreak between 12:00 and 13:00. Email:

Read more about dates with limited support, click here.

Staircon has offices for sales and technical support in several countries, please find your representative below.

Contact

Head office

Phone and e-mail
+46 (0)10 130 87 00

Visiting address
Storgatan 40
SE-931 31 Skellefteå

Delivery address
Storgatan 40
SE-931 31 Skellefteå

Mailing address
Box 111
SE-931 21 Skellefteå

Elecosoft sales offices

Benelux, France

Elecosoft Consultec AB
c/o Corporate Services
Maaltecenter Blok G
Derbystraat 51 Postbus 383
B-9051 Sint-Denijs-Westrem
Belgium

Phone (NL) +32 9 220 95 97
Phone (FR) +32 93 52 00 12
Fax +46 (0)910 878 09

Germany

Eleco Software GmbH
Friedhofstraße 4
59955 Winterberg
Germany

Phone office +49 (0)5151- 911 32 02
Phone support +49 (0)5151-911 32 00

Great Britain, Ireland

Elecosoft UK Ltd
Parkway House
Pegasus Way
Haddenham Business Park
Haddenham
Buckinghamshire
HP17 8LJ
England

Tel +44 (0)1844 261700

USA, Canada

Elecosoft USA/Canada
Denver CO: +1 (303) 242 5559
Calgary AB: +1 (403) 837 3944

Resellers and distributors

Baltic states, Finland

CAD4wood OÜ
Staadioni 3-9, Aruküla
75201 Harjumaa
Estonia

+372 517 60 58

CAD4wood OÜ

Slovenia, Croatia

Raster
Zgornji Tuhinj 31
SI-1219 Laze v Tuhinju
Slovenia

+386 (0)31 334 730

Raster

Spain

Icamtek
Francisco Somoscarrera
C/Pintor Mauro Ortiz de Urbina 8 6B
01008 Vitoria
Spain

+34 650 31 89 93

Icamtec

Poland

Multigrip
ul.Śródmiejska 10/2
62-800 Kalisz
Poland

+48 (0)625 057 841

MultiGrip

Russia